Stern At Home Therapy
Business Development Coordinator
Pomona, New York•Full-time
$20 - $25 hourly
$20 - $25 hourly
About the Job
In-Office Business Development & Client Success Coordinator
Location: In-office (10:00 AM - 6:00 PM).
Schedule: Full-time.
Location: In-office (10:00 AM - 6:00 PM).
Schedule: Full-time.
About the Role:
We’re looking for a motivated, people-focused professional to join our team in a fast-paced role centered around client relationships, business growth, and operational support.
This position is ideal for someone who enjoys talking to people, building relationships, following up consistently, and helping move opportunities forward. You’ll work closely with clients, prospects, and internal teams to drive growth while ensuring a smooth customer experience from start to finish.
If you’re organized, proactive, and naturally sales-oriented, this role offers strong long-term growth potential.
Key Responsibilities:
Sales & Client Relationship Management:
- Conduct outreach to prospective clients through phone, email, and follow-up communication.
- Build and maintain strong relationships with existing clients.
- Track leads, client interactions, and follow-up activity to ensure no opportunities are missed.
- Help identify growth opportunities within existing accounts.
- Support the onboarding process and maintain a positive client experience.
- Assist leadership with business development initiatives and client retention efforts.
Operations & Account Coordination:
- Review account details and ensure accurate processing and documentation.
- Help resolve client questions related to billing, scheduling, or account issues.
- Coordinate internally with different departments to keep workflows moving efficiently.
- Maintain organized records and ensure timely follow-up on outstanding items.
- Identify problems proactively and help drive solutions.
What We’re Looking For:
- Strong communication and relationship-building skills.
- Comfortable speaking with clients and handling follow-up conversations.
- Sales-minded attitude with confidence in outreach and client engagement.
- Highly organized with strong attention to detail.
- Ability to multitask and stay organized in a fast-paced environment.
- Problem-solver who takes initiative instead of waiting for direction.
- Experience in sales support, business development, client services, recruiting, operations, or customer success is a plus.
Why Join Us:
- Growth-oriented role with direct impact on company success.
- Opportunity to develop sales, business development, and operational experience.
- Collaborative and supportive team environment.
- Stable, full-time in-office opportunity with long-term advancement potential.
- High visibility role with leadership interaction and career growth opportunities.
Schedule:
- Monday - Friday.
- 10:00 AM - 6:00 PM (in-office).